FAQs

If you have a question that is not answered below do not hesitate to ask.

Visit our contact page or email questions to thriftwares@thriftwares.com.

Q: Are all of your items authentic vintage?

A: Yes.  We only sell authentic vintage clothing that date from the mid-1990s and earlier. We do not sell reproductions!

Q: Do you accept returns?

A: Yes! Please see our return policy page for more information.

Q: What is considered normal wear for vintage clothing?

A.  Normal wear is wear that does not detract from the appearance or  wear-ability of an item. This includes minor fading due to age and washing, a few unnoticeable loose sequins/beads, or slight wear to edges on leather. What you will NOT find on our merchandise are seam separations, missing buttons, pilling, stains or other flaws that affect its wear-ability. All items are cleaned, conditioned, and pressed prior to shipping.  We meticulously inspect each item multiple times and have a professional seamstress repair any flaws, such as loose seams or buttons, to ensure the item is free from defects and will arrive in ready to wear condition. Any flaws beyond minor normal wear will be noted in the item’s description.

Q: An item I love sold before I was able to purchase it.  Do you have another?

A: Sorry, each item is a one-of-a-kind vintage find.  If the item is returned, it will be offered for sale again.

Q: Are the accessories pictured included?

A: No. Unless noted in the description belts, slips and accessories used for styling purposes are not included with the item. Please visit our accessories page to complete your look!

Q: How do you measure your items and determine the fit?

A: We measure every item very carefully, lying flat, and include all measurements in the item description. We also provide an estimated size, based off of US women’s sizing.  If you have any questions about an items size, just message us, we’re happy to help!

Q: What measurements do you use to establish an approximate size?

A: To determine the approximate size of an item we refer to the measurements provided in this chart. Please keep in mind that approximate sizes are just estimates. The best way to determine if an item will fit is to check the exact measurements provided in the description.

 

X-SMALL

SMALL

MEDIUM

LARGE

BUST

32″

34″

36″

38″

WAIST

24″

26″

28″

31″

HIPS

34″

36″

38″

40″

Q: Do you offer layaway?

A: Yes, we are happy to offer layaway for purchases over $150.
Our layaway terms are:

  • 20% Down Payment
  • 20% Due in 2 Weeks
  • Remaining Balance Due in 4 Weeks*

If you would like to make a purchase with layaway, please contact us at layaway@thriftwares.com and include:

  • Your name
  • The items you would like to purchase
  • Your shipping address

*Layaway payments are non-refundable, and items will not be shipped until the entire purchase is paid in full.